Delivery Information

Please allow for potential delays due to the current COVID-19 pandemic

United Kingdom & Ireland

This means any address with a valid UK postcode including Northern Ireland, Scottish Highlands and Islands, and Channel Islands. Our standard delivery is by Royal Mail and will typically take 1-3 working days. The cost for this service is a flat rate of £3.95 regardless of the value or number of items ordered. All orders are dispatched with full insurance against loss or damage.

Country Delivery Cost Courier
UK £3.95 Standard Shipping (1-3 Days)
UK £6.95 Next Day Delivery (Excl SAT)
UK FREE on Orders over £55 Standard Shipping (1-3 Days)
Ireland £3.95 Standard Shipping (1-3 Days)
Ireland £6.95 Next Day Delivery (Excl SAT)
Ireland FREE on Orders over £55 Standard Shipping (1-3 Days)

 

NEXT DAY delivery is available Monday to Thursday at £6.95 if ordered before 2pm. Goods ordered between Friday and Sunday will be shipped the next UK working day, normally a Monday (this excludes Public/Bank Holidays).

Our standard overseas delivery is by Royal Mail International Tracked & Signed Service or other courier ie: DHL, DPD or Fedex and may take up to 7 working days.

In the event that your order does not arrive within 14 days, you should contact our Customer Care Department at : customercare@sdkells.co.uk

Rest of the World
Country Delivery Cost Courier
Australia £17.50 Royal Mail International Tracked & Signed or Other Courier
Austria £10.00 Royal Mail International Tracked & Signed or Other Courier
Belgium £10.00 Royal Mail International Tracked & Signed or Other Courier
Bulgaria £10.00 Royal Mail International Tracked & Signed or Other Courier
Canada £15.00 FedEx or other courier
China £20.00 Royal Mail International Tracked & Signed or Other Courier
Croatia £10.00 Royal Mail International Tracked & Signed or Other Courier
Cyprus £10.00 Royal Mail International Tracked & Signed or Other Courier
Czechia £10.00 Royal Mail International Tracked & Signed or Other Courier
Denmark £10.00 Royal Mail International Tracked & Signed or Other Courier
Estonia £10.00 Royal Mail International Tracked & Signed or Other Courier
Finland £10.00 Royal Mail International Tracked & Signed or Other Courier
Greece £10.00 Royal Mail International Tracked & Signed or Other Courier
Guernsey £3.95 Standard Shipping (1-3 Days)
Guernsey £6.95 Next Day Delivery (Excl SAT)
Guernsey FREE on Orders over £75.00 Standard Shipping (1-3 Days)
Holy See £10.00 Royal Mail International Tracked & Signed or Other Courier
Hong Kong £20.00 Royal Mail International Tracked & Signed or Other Courier
Hungary £10.00 Royal Mail International Tracked & Signed or Other Courier
Iceland £10.00 Royal Mail International Tracked & Signed or Other Courier
Ireland £3.95 Standard Shipping (1-3 Days)
Ireland £6.95 Next Day Delivery (Excl SAT)
Ireland FREE on Orders over £55 Standard Shipping (1-3 Days)
Isle of Man £6.95 Next Day Delivery (Excl SAT)
Isle of Man FREE on Orders over £55 Standard Shipping (1-3 Days)
Isle of Man £3.95 Standard Shipping (1-3 Days)
Italy £10.00 Royal Mail International Tracked & Signed or Other Courier
Japan £20.00 Royal Mail International Tracked & Signed or Other Courier
Jersey £3.95 Standard Shipping (1-3 Days)
Jersey £6.95 Next Day Delivery (Excl SAT)
Jersey FREE on Orders over £55 Standard Shipping (1-3 Days)
Latvia £10.00 Royal Mail International Tracked & Signed or Other Courier
Lithuania £10.00 Royal Mail International Tracked & Signed or Other Courier
Luxembourg £10.00 Royal Mail International Tracked & Signed or Other Courier
Macedonia £10.00 Royal Mail International Tracked & Signed or Other Courier
Malaysia £25.00 Royal Mail International Tracked & Signed or Other Courier
Malta £10.00 Royal Mail International Tracked & Signed or Other Courier
Monaco £10.00 Royal Mail International Tracked & Signed or Other Courier
Netherlands £10.00 Royal Mail International Tracked & Signed or Other Courier
New Zealand £35.00 Royal Mail International Tracked & Signed or Other Courier
Norway £10.00 Royal Mail International Tracked & Signed or Other Courier
Poland £10.00 Royal Mail International Tracked & Signed or Other Courier
Portugal £10.00 Royal Mail International Tracked & Signed or Other Courier
Romania £10.00 Royal Mail International Tracked & Signed or Other Courier
Russia £25.00 Royal Mail International Tracked & Signed or Other Courier
Russia £45.00 Parcelforce
San Marino £10.00 Royal Mail International Tracked & Signed or Other Courier
Singapore £20.00 Royal Mail International Tracked & Signed or Other Courier
Slovenia £10.00 Royal Mail International Tracked & Signed or Other Courier
Spain £10.00 Royal Mail International Tracked & Signed or Other Courier
Sweden £10.00 Royal Mail International Tracked & Signed or Other Courier
Switzerland £10.00 Royal Mail International Tracked & Signed or Other Courier
Turkey £10.00 Royal Mail International Tracked & Signed or Other Courier
United Arab Emirates £20.00 Royal Mail International Tracked & Signed or Other Courier
United States of America £15.00 FedEx or other courier

 

Singapore, Japan, Hong Kong, China and United Arab Emirates

The cost for this service is a flat rate of £20.00 regardless of the value or number of items ordered.

USA and Canada

The cost for this service is a flat rate of £15.00 regardless of the value or number of items ordered.

Australia and New Zealand

The cost for this service is a flat rate of £35.00 regardless of the value or number of items ordered

In the event that your order does not arrive within 14 days, you should contact our Customer Care Department at : customercare@sdkells.co.uk

Return an item

If for what ever reason you wish to return your purchase we will offer you a full refund or exchange.

You must email returns@sdkells.co.uk within 14 days of receiving goods and we will send you a returns label/link (returns labels are only valid for 7 days).

If you wish to exchange for a different style/size please indicate within this email.

Make sure to have your order number on the returns email. Ensure returned items are properly packaged and have the order number enclosed.

Keep a record of any returns/tracking number as goods are the customers responsiblility until we receive the returned goods.

Goods will only be accepted for refund if they are returned in an unused and resalable condition. Please note some goods are non-refundable for hygene reasons.


SD KELLS WEB RETURNS
8 Lackaghboy Road
Lackaghboy Industrial Estate
Tempo Road
Enniskillen
Co. Fermanagh
N. Ireland
BT74 4RL